Tuesday, April 25, 2006
Social Networking Inside the Corporate Walls
Social networking could prove quite useful in our company. The key will be to use the categories. We have several Communities of Practice, that could benefit from such a networking web. In addition, we have been wondering how to provide on-demand experts for certain topics.
For example, our Help Desk does not offer assistance on how to use Excel or MS Project. Yet there are times when a deadline looms and you just can't get that spreadsheet to behave itself. It would be helpful to go to a category of Excel Gurus and pose a question. It's also possible that combining the social network with a parallel discussion group would give the best results. Then one could send out a call for help on the discussion group, whereas the social networking would be better for setting up a lunch discussion about how to use software (or any other topic).
McKinsey evidently has a large binder of contacts within its company showing who knows what in which location. This could be set up with a social network as well, and would be much more easily maintainable.
For example, our Help Desk does not offer assistance on how to use Excel or MS Project. Yet there are times when a deadline looms and you just can't get that spreadsheet to behave itself. It would be helpful to go to a category of Excel Gurus and pose a question. It's also possible that combining the social network with a parallel discussion group would give the best results. Then one could send out a call for help on the discussion group, whereas the social networking would be better for setting up a lunch discussion about how to use software (or any other topic).
McKinsey evidently has a large binder of contacts within its company showing who knows what in which location. This could be set up with a social network as well, and would be much more easily maintainable.
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Great post!
And on the maintenance issue, the beauty of social networks is that it's the other person who maintains the information for you! I no longer have to update my copy of who's doing what. They keep it updated for me in LinkedIn.
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And on the maintenance issue, the beauty of social networks is that it's the other person who maintains the information for you! I no longer have to update my copy of who's doing what. They keep it updated for me in LinkedIn.
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